Still have questions?
Contact our support team for help.
Contact us
Have Questions?
In case you were wondering.
We’re sure you have questions. We have answers. Here are some of the things people commonly ask with our response.
How is Vitality Centers different from online HRT and weight loss clinics?
At Vitality Centers, we provide personalized, provider-led care with real-time provider access and continuous monitoring. Unlike online clinics that offer one size fits all protocols with minimal follow-up, our approach includes in-depth lab testing, customized treatment plans, and expert adjustments to ensure safe, effective results.
What is included in my monthly membership fee?
Our model includes direct access to experienced providers, in-depth lab reviews, personalized treatment planning, and ongoing monitoring. Unlike standard clinics with long wait times and limited support, we ensure quick response times, real-time treatment adjustments, and a superior patient experience. You can speak with a provider as many times during the month as you need to ensure all of your questions are answered.
Are lab tests and medications included in my monthly membership?
Lab tests and medications are billed separately. We work with trusted lab partners and pharmacies to ensure you receive high-quality testing and prescriptions at competitive prices.
Does Vitality Centers accept insurance?
Vitality Centers does not accept insurance for your initial consultation or monthly membership fees. Insurance may pay for lab costs and some medications, depending on your current coverage.
What payment options do you offer?
We accept credit cards, debit cards, HSA/FSA payments, and ACH (electronic checking account) payments.
How do I schedule an appointment?
You can schedule an appointment by calling our office or using the contact form on the website. We ensure quick response times for all patient inquiries.
What happens if I need to adjust my treatment plan?
Your ongoing monthly membership provides for continuous monitoring and direct access to our providers, allowing for real-time adjustments to your treatment plan. Whether you need medication changes, dosage modifications, or additional lab testing, we ensure your care remains personalized and optimized for your health goals.